January 23, 2024 / By Erika / Logistic • Transport / 0 Comments
Do you know if your logistics partner is costing you money?
This kind of question sounds like a gut check or judgment call, but there’s actually hard data that puts a sizable price tag on poor service. Newvoicemedia (now part of Vonage) tracks the effects of service on customer retention — that is, keeping old customers coming back — and acquisition — bringing new customers in. One of their recent studies found that poor service costs U.S. businesses in excess of $75 billion annually in lost revenue. What’s more dramatic, that loss of revenue is increasing by more than $5 billion per year…
Our Guide Includes:
- Criteria your logistics provider should meet
- Insight into key areas impacting shipping inefficiencies
- Best practices for shipping and receiving
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